Various Email Series

AEO

I’ve designed and maintained numerous email series across various teams for different purposes during my time at AEO. You’ll find samplings of Transactional, Loyalty, and Returns sends below.

Transactional emails are triggered to the customer once they place an order, whether they’re shipping it to themselves or utilizing BOPIS to pick up in-store. These emails are sent in the US, Canada, Mexico and Internationally, and also are translated into Spanish and French.

Transactional

Real Rewards

Below are a few of the emails sent within the Real Rewards loyalty program. The tiers include Levels 1 through 3, plus a credit cardmember level. The Real Rewards program is active on the US, Canada, and Mexico, sites and include Spanish and French translations for each one.

Returns

Below are samples of the Digital Gift Receipt, Return Processing, and a Digital Label send.